11 Types of Market Segmentation
As a business owner, marketer, or product designer, it’s important to understand your target audience. This understanding can result in effective communication and the development of products that meet your customers’ wants and needs. One way to make sure you can connect with your audience is through market segmentation, and learning about market segmentation may help you distinguish yourself from customers effectively.
In this article, we define market segmentation, discuss its benefits, explain the types of market segmentation, share how to choose a type for your needs, and provide tips you can use when developing your segments.
What Is Market Segmentation?
When trying to reach customers with a marketing message or ad campaign, targeting the right market with the right message is essential — If you aim too broadly, your message might reach a few people who end up becoming customers, but you’ll also reach a lot of people who aren’t interested in your products or services. When your messaging isn’t optimized for your audience, you’ll end up with a lot of wasted advertising dollars.
Market segmentation can help you to target just the people most likely to become satisfied customers of your company or enthusiastic consumers of your content. To segment a market, you split it up into groups that have similar characteristics. You can base a segment on one or more qualities. Splitting up an audience in this way allows for more precisely targeted marketing and personalized content.
11 Types of Market Segmentation
Market segmentation is the process of breaking up a large market into smaller groups of customers with similar needs, traits, or ways of behaving. There are 5 types of market segmentation. Below, we describe each of them:
1. Geographic segmentation
Geographic segmentation consists of creating different groups of customers based on geographic boundaries.
The needs and interests of potential consumers vary according to their geographic location, climate, and region. So, geographic segmentation is valuable. Understanding geographic segmentation allows you to determine where to sell and advertise a brand and where to expand a business.
Examples of factors to use when analyzing geographic location include:
-
Country
-
ZIP code
-
Neighborhood
-
City
-
Proximity to a place
-
Climate
-
State
2. Firmographic Segmentation
Firmographic segmentation is the same concept as demographic segmentation. However, instead of analyzing individuals, this strategy looks at organizations and looks at a company’s number of employees, number of customers, number of offices, or annual revenue.
3. Psychographic segmentation
Psychographic segmentation consists of grouping the target audience based on their behavior, lifestyle, attitudes, and interests.
To understand the target audience, market research methods such as focus groups, surveys, interviews, and case studies can successfully compile psychographic segmentation conclusions.
Factors you may use in psychographic segmentation include:
-
Attitudes
-
Lifestyles
-
Beliefs
-
Motivations
-
Interests
-
Personality traits
-
Hobbies
-
Life goals
4. Behavioral Segmentation
Behavioral segmentation relies heavily on market data, consumer actions, and decision-making patterns of customers. This approach groups consumers based on how they have previously interacted with markets and products. This approach assumes that consumers’ prior spending habits are an indicator of what they may buy in the future, though spending habits may change over time or in response to global events.
Common factors to base behavioral segmentation on include:
-
Purchasing reason
-
Product benefits
-
Buyer journey
-
Engagement level
-
Brand interactions
-
Browsing habits
-
Purchasing habits
-
Spending habits
5. Demographic segmentation
Demographic segmentation is one of the most common types that marketers use to section a group of people. It involves using easily identifiable traits to segment groups of people together because they’re likely to have similar needs, wants, and habits. This information is often easy to find through third-party sources or by asking customers directly through market research.
It’s possible to use this type of segmentation to separate audiences based on a variety of demographics, such as:
-
Age
-
Ethnicity
-
Gender
-
Education
-
Family status
-
Income
-
Nationality
6 other types of market segmentation
While these are less common, some more types of market segmentation include:
1. Generational segmentation
Generational segmentation groups customers based on their generation, such as the Silent Generation, Generation X, Millennials, and Generation Z. This type of segmentation assumes that consumers in the same generation have similar preferences, beliefs, and behaviors.
2. Value segmentation
Value segmentation separates customers depending on the amount they’re likely to spend. This requires evaluating purchase habits, such as the value of the items purchased, how often customers purchase items, and how many purchases they make.
3. Lifestage segmentation
Lifestage segmentation creates groups based on certain life events that require customers to buy particular items. This may include having a baby, going to college, getting married, buying a house, or other important life milestones.
4. Seasonal segmentation
Seasonal segmentation divides customers based on purchasing different items at specific times of the year. Holidays often affect purchasing behaviors, particularly with certain types of food or spending more on gifts.
5. Technographic segmentation
Technographic segmentation lumps customers based on their relationship with technology. It may involve segments like early adopters for people who use technology frequently or Luddites for people who are slow to adopt new technology.
Market segmentation: What it is & Types & Examples
6. Transactional segmentation
Transactional segmentation splits customers based on a customer’s previous interactions with the brand and their behaviors. It may concern how the customer found the business, the last time they purchased from it, or how many times they purchased from it.