Ola Safe and affordable rides
The Ola app offers the safest and easiest way to ride, with multiple travel options and well-protected rides. With more than 3,00,000 vehicles in 100+ cities including Bangalore, Chennai, Delhi, Mumbai, Hyderabad, Kolkata, and Pune, Ola is the most popular ride-hailing service in India.
Where are you planning to go next? Download the app, complete our quick sign-up process, and book your first ride. Have a friend’s referral code? Sign up with that code to get your first trip free!
Some of the popular travel options available on the Ola app are Auto, Micro, Mini, Prime, Bike, Outstation, Rentals, and more. All our vehicles come equipped with onboard GPS for route navigation. You can see all your available ride options in the app.
Ola Cabs is an Indian multinational ridesharing company, headquartered in Bangalore. It also operates in other business verticals including financial services and cloud kitchens. A variety of venture capitalists including Softbank have large stakes in the company.
Ola Financial Services
In November 2015, Ola launched its mobile payments and wallet product called OlaMoney. OlaMoney is owned by Ola Financial Services, which also offers other financial products such as buy now pay later, insurance, co-branded credit cards, and vehicle loans in partnership with other financial institutions.
Overcharging and lack of transparency in charging
The refund policy of Ola Cabs has been criticized because of charging errors caused by technical glitches in their system. Surge pricing has been an issue with customers, as Ola is said to initially eliminate competition by lowering prices, and then hiking up prices through what it calls surge pricing. The fact that the same ride can cost different amounts depending on the time, day, and the profiles, history, and rating of the driver, as well as the passenger, has also incurred much customer wrath.
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