What is AI Marketing—And How Can You Leverage It?

AI marketing refers to all the ways AI technology can help you carry out successful marketing efforts. It mostly comprises the tools that use customer data to generate and deliver the best-targeted messages at the best times possible.

Artificial intelligence marketing is the process of leveraging AI methods and tools such as data models, algorithms, and machine learning to produce customer insights that marketers can use to optimize spending, customize content and personalize the customer journey. Examples of AI marketing solutions include chatbots, image recognition, personal assistants recommendation engines, targeted advertising based on your search, and dynamic pricing on e-commerce sites.

What is AI Marketing—And How Can You Leverage It?
What is AI Marketing—And How Can You Leverage It?

What is AI Marketing?

Artificial intelligence (AI), a technology that has been making quite a phase of development, is a wonder. All the hype and speculation about the technology were well worth it. Different industries, including digital advertising, are gradually incorporating it to accelerate their growth.

Artificial intelligence is gaining popularity as a result of the following factors:

  • It is more precision-oriented and accounts for more accuracy and fewer errors, resulting in increased work efficiency.
  • For valuable insights, AI analyses more and deeper data.
  • With its advanced algorithms, it can enhance the capabilities of a variety of gadgets. GPS trackers, voice assistants, and home automation systems are a few examples.
  • Through progressive learning algorithms, AI can easily adapt to new input.

Artificial Intelligence has been used by many brands to connect with their customers. Amazon, for example, uses AI to recommend products based on their previous purchases, views, and searches. Marketing Automation includes a variety of CRMs that helps in data management and customer service.

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AI Marketing Use Cases

  • Data Analysis: Collecting and sifting through large amounts of marketing data from various campaigns and programs that would otherwise have to be sorted manually.
  • Natural Language Processing (NLP): Creating a human-like language for content creation, customer service bots, experience personalization, and more.
  • Content Generation: Writing both short and long pieces of content for a marketing strategy, such as video captions, email subject lines, web copy, blogs, and more.
  • Real-time Personalization: Changing a customer’s experience with a marketing asset such as a web page, social post, or email to fit the customer’s past preferences to encourage a certain action, such as clicking a link, signing up for something, or buying a product.
  • Media Buying: Predict the most effective ad and media placements for a business in order to reach its target audience and maximize marketing strategy ROI.

The Benefits of Using AI in Digital Marketing

Customer Behaviour is Now More Predictable

Your company’s niche can cost you lots of resources, time, and effort. You can sift through an otherwise scattered audience using AI systems to identify prospects most likely to respond to your offer.

You’ll need better and deeper analysis to discover convertible prospects from expensive Google advertising. An AI tool can use a statistics decision tree that defines marketing objectives and reviews past data.

Real-time insights for better decision making

One of the biggest benefits of using artificial intelligence for marketing is the access to research data it offers. Automate the data-gathering process and analyze information to see where their current campaign takes them.

Market research and AI-sourced analytics can now mine your data to provide a ton of actionable insights. You can use AI to check how big of an audience you have and how it has grown over time. On top of that, you can use it to collect valuable customer feedback.

Email marketing

Another benefit of AI for digital marketing is the personalization of email marketing, based on consumer behaviors. Much like how an AI can automatically generate email content for you, it can also send emails to customers based on certain trigger actions.

AI can generate and send an email curated to the customer’s preferences. This curated email keeps the customer engaged in your brand.

Ads Can Now Target Specific Audiences

Prospect persuasion is a crucial aspect of focused marketing, but any marketing specialist will tell you how challenging it is to convince people you don’t know. Fortunately, you will reach it by pairing AI with predictive consumer segmentation, your virtual assistants, or intelligent design for personalized customer experiences.

Traditional advertising has also become significantly less effective than marketing that targets people based on their general preferences.

Predictive analysis

AI for predictive analytics in digital marketing. Predictive analytics is used to develop predictive models for conversion optimization. So if there’s human error in the data collection process, then these models won’t be fit for conversion optimization.

An AI can help ensure the accuracy of predictive models through precise data collection, analysis, and insights.

How Companies Are Using AI in Digital Marketing?

Each of these can help to improve customer service and support, as well as deliver more targeted and relevant content. Here’s what you need to know about these technologies and how they can benefit your bottom line.


A chatbot is a software that can have conversations using AI to determine responses. Chatbots can conduct either auditory or textual conversations, the latter usually appearing as chat windows on your computer screen.

A chatbot is not going out into the world to market your business. It’s nothing like the kind of marketing channel you’ve used in the past like ads or emails. But chatbots are effective marketing tools—especially in social media—because they can provide customer service which helps both your customer and your brand, gather data on customers which helps you target your messaging, and deliver those targeted messages on your behalf.

Unique Online Experiences

The real world, individualized information, and experiences online might mean the difference between winning mental space with your intended audience and being lost in the shuffle. Delivery depends on geography, likes, dislikes, online activity, devices, and more, AI enables companies to create unique, personalized consumer journeys online. To utilize information through email marketing, landing pages, and even real-time adverts, resulting in a different experience and relevancy, raising conversion rates.

AI in Digital Advertising

One of the areas where AI studies are most successfully integrated is digital advertising. Big brands such as Facebook and Google use artificial intelligence in their advertising platforms.

It analyzes user information, such as age, gender, areas of interest, and location, and shows its ads to people or audiences whom the business is relevant. This results in a higher return on investment (ROI) from advertising.

Voice Search Optimization

Virtual assistants like Google Home, Amazon Echo, and Alexa, businesses are also making their information more voice search-friendly. Businesses may provide material that AI systems can find more readily by utilizing speech recognition and many other AI approaches, which will enhance the consumer experience.

Increasing a website’s performance and performance for speech-based search inquiries is a practice known as voice keyword research. Voice search has gained popularity as a method of web-based information search due to the rising popularity of virtual assistants like Amazon Alexa, Android Auto, and Apple Homepod. Voice search queries, in contrast to conventional content search, are frequently lengthier and more conversational in style.

Predictive and Targeted Content

In addition to answering questions via chatbots, AI can be used to gather more data about prospects and customers, then AI can use that data to predict future behavior as well as develop more targeted messaging. That content might be delivered by a chatbot as described above, via dynamic content on a web page, or by email. That’s because AI can help to deliver the right email message at the right time by using dynamic content and determining that content based on past customer behavior.

Choosing AI Platforms For Marketing

Every platform serves a different purpose, and with the rate AI is advancing, nearly every platform will deploy AI in some shape or form in the coming years. Some important considerations to remember when choosing apps to take care of your AI marketing needs.

  • Identify gaps and opportunities: Prioritize your time deploying AI in the places where it will most positively impact your bottom line and employees.

  • Diversify the ways you use AI: Some platforms may help with blog copy optimization, while others may help with ad campaign personalization. AI is developing at lightning speed.

  • Determine the size of investment: Compare these costs to the estimated benefit of investment and spend your money wisely.

Examples Of AI In Marketing

AI has revolutionized the field of marketing, enabling businesses to gather valuable insights, streamline processes, and deliver personalized experiences to customers. Here are some examples of AI applications in marketing:

Customer segmentation:

AI can analyze large amounts of customer data to identify patterns and segment customers into specific groups based on their behavior, preferences, and demographics. This allows marketers to create targeted campaigns and deliver personalized messages to each segment.

Predictive analytics:

AI-powered predictive analytics can forecast customer behavior, such as purchase patterns, churn likelihood, and response to marketing campaigns. This helps marketers make data-driven decisions, optimize their strategies, and allocate resources effectively.

Content creation:

AI can generate content for marketing purposes, such as writing blog posts, product descriptions, social media posts, and email newsletters. AI-powered tools use natural language processing (NLP) algorithms to generate human-like text, saving time and effort for marketers.

Chatbots and virtual assistants:

AI-powered chatbots and virtual assistants provide real-time customer support, answer frequently asked questions, and assist customers in their buying journey. These AI systems use machine learning algorithms to improve their responses over time and provide a personalized experience.

Recommendation engines:

AI algorithms analyze customer data and behavior to make personalized product recommendations. These recommendations can be displayed on websites, email campaigns, or even through chatbots, increasing customer engagement and driving sales.

Why You Need to Leverage AI in Marketing

Leveraging AI is an excellent way for marketers like you to gain valuable insight into your customers’ minds to understand them better and enhance their experience with your brand. It is the only way for you to keep your lifeblood flowing and consequently increase your ROI on every customer touchpoint.

AI allows you to understand your market better so you can create unique content, formulate personalized marketing campaigns, and offer more responsive smart solutions to their needs. The enhanced customer experiences create a bond between your company and your customers that’s strong enough to increase consumption and nurture loyalty.

The Ultimate Guide to AI Marketing in 2023

AI Marketing Strategies: How to Leverage AI in Digital Marketing Campaigns

 In the following section, I’ll also discuss some real-world scenarios applying some of them.

Ad enhancement and targeting:

AI uses historical ad data to predict ad performance and help you better optimize your ads for your audience. Use that info to make your ads more relevant to your target market.

Making campaigns multilingual:

AI can translate text from one language to another by predicting sequences of words. Say goodbye to awkward mistranslations and loss of colloquial phrasing in multilingual marketing initiatives—NMT can identify cultural nuances. Native speaker checks for accuracy, as different regions can have different cultural nuances, even within the same language or dialect.

Content ideation and optimization:

AI is great at pulling ideas from the corners of the internet to provide content marketing inspiration—just ask ChatGPT. It can also proofread content for grammatical accuracy.

Intuitive customer-facing bots:

Incompetent customer service chatbot, wanting nothing more than to speak to a real human. Machine learning has opened the door to intelligent bots that better understand user needs and chatbot conversations and transfer users to a human customer service representative.

Scaling A/B testing:

A/B testing gets tedious you have a lot of potential options. AI makes it possible to take A/B testing to A/Z testing, comparing the predicted success of several options in seconds. Leverage AI to help you choose the best option possible.

Sentiment analysis:

AI can also help you scale data collection to uncover your audience’s feelings, beliefs, and desires. Market social media post reviews, forum responses, and more to develop insights that guide marketing efforts.

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